Firstly I had a tour of the factory and met all the sales and social media people and had a quick look at some #Imagine project frames ready for testing to see how strong they were. Next we moved on to the customer service team who you will speak to if you need anything from them. After your call they will find the spares and send them within two days. That room also is where the Luaths, Creigs, Pro series and adult bikes are built; there is a conveyor belt to take those bikes down for the 4pm lorry to arrive and take the bikes all over the world.
We went downstairs and met all the people who build the Beinns, Cnocs and Rothans. I also met RJ who was going to help service King Louis with me. The people who build the bikes take a box with a bike in it and build it to RJ's exacting standards. All the standards and rules are in a big folder for all the bikes.
Rob B took us for a drink upstairs and then we went back to RJ to strip King Louis. I learnt about lots of parts and looked inside them. We then swapped bits over like the gear cables and bar tape. Once we had finished it was time for lunch. We had to get out more chairs because not all of us could fit round the table!
We finally got to the end and went back to the factory where I watched the team test their puncture repair kits for a big ride they were preparing for. Afterwards Rob took me into the showroom, where there lay a new bike for me to have new adventures with - I loved it. I named it 'King Louis II'. I said so many 'thank you's and said goodbye. It had been a grand day out in Shropshire and I hope that we can do some more things together again.
Coming soon: Islabikes - A parent's perspective!
Looks like you had a good day at Islabikes, very informative post about how everything works. Looking forward to more posts from you soon. Keep up the good work.
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